📦 Shipping Policy

Effective Date: July 29, 2024
Last Updated: January 2025

This Shipping Policy outlines how 830, LLC (“Eight30.co,” “we,” “us,” or “our”) processes, ships, and delivers orders placed through our website. By placing an order, you agree to the terms described below.

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1. General Information

We aim to provide a smooth and reliable shipping experience. Processing and delivery times may vary based on product type, destination, and carrier capacity. This policy applies to all physical products sold on Eight30.co and our affiliate storefronts, including Stan.store/eight30.

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2. Shipping Destinations

We currently ship:

• Domestic: Anywhere within the United States
• International: Select countries

If your destination is not available at checkout, please contact us at clientservices@eight30.co for assistance.

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3. Processing Time

Processing refers to the time required to prepare your order before shipment.

• In-Stock Items: Processed within 1–3 business days
• Custom / Made-to-Order Items: Processing time varies. Refer to the specific product page for details.

Processing time does not include weekends or holidays.

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4. Shipping Methods & Delivery Times

We offer several options depending on availability and the carrier:

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days
• Overnight Shipping: 1 business day

International Delivery Times:
Transit time varies by country, customs clearance, and carrier service level. Estimated delivery windows will appear at checkout.

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5. Shipping Costs

Shipping fees are calculated at checkout based on:

• Shipping method
• Package weight
• Destination

Your total shipping cost will be displayed before finalizing your order.

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6. Order Tracking

Once your order ships, you will receive a Shipping Confirmation Email that includes your tracking number. Use this link to monitor your package through the carrier’s website.

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7. Shipping Issues

If your order has not arrived within the estimated delivery window:

📩 Email: clientservices@eight30.co
We will help you open a carrier investigation if needed.

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8. International Shipping & Customs

International orders may incur:

• Customs fees
• Import duties
• Taxes

These fees are the responsibility of the recipient. Please check your country’s customs policies before ordering.

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9. Incorrect or Incomplete Addresses

Please verify your shipping information before placing your order.

830, LLC is not responsible for:

• Orders shipped to incorrect addresses entered by the customer
• Additional shipping fees for reshipment
• Delays caused by incorrect or incomplete addresses

If your package is returned to us due to an incorrect address, reshipment fees will apply.

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10. Lost or Damaged Packages

830, LLC is not liable for:

• Packages lost by the carrier
• Packages damaged during transit

If this occurs, the customer must file a claim directly with the shipping carrier.
We will assist you with documentation if needed.

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11. Returns & Exchanges

Please review our Refund Policy for eligibility and procedures.
Custom and digital products are non-refundable.

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12. Contact Us

For shipping questions or support:

📩 clientservices@eight30.co
📍 3343 Peachtree Rd NE, Ste 145 #1435
  Atlanta, GA 30326